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T-83: Sometimes when I change my username I still appear as the old one to some people

No Description

Details

Category:

Live

Status:

Fixed In-game
Fixed on the live servers

Reporter:

Secret#7403

Created

Updated

May 28, 2021

Jul 7, 2022

Source

Trigger
Discord Report Wizard
Text

Trove 4 years ago Ticket T-83 Other Messages Raw Message View on Discord

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I've changed my username a few months ago and since then I've been having issues with other users seeing my old username.
My username now is Identical and it used to be BG_Shirley.
It's always been an issue when renaming that for some users the old username remains but it's never been this consistent.
The main issue with this is that the players that have me appear as ''BG_Shirley'', can't actually add my main. They have to remove my old username from their friendslist in order to friend me. From my perspective however, they're still on my friendslist and there's nothing wrong.
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                    [timestamp] => 2021-05-28T22:37:29.432000+00:00
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                                    [name] => Platform
                                    [value] => PC
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                                    [name] => Trove IGN
                                    [value] => Identical
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                                    [name] => Time
                                    [value] => 2021-05-28 22:35:20
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                                    [name] => Expected
                                    [value] => I change my username, I appear as my new username for everyone and I don't have to tell people that I renamed and they have to remove my old username to add me.
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                                    [value] => I changed my username and have been constantly telling others to remove my old username and add my new one.
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                                    [name] => Reproduction Steps
                                    [value] => Buy a rename tag of the store
Find a username you like
Use the rename tag (whilst not in hide, people have said before that being in /hide majorly affects how often the bug happens, not sure if this is true though.
I get kicked from the game (which always happens when renaming), I have my new username and for some users I still appear with my old username.
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                            [name] => Bug report by Secret#7403
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Platform

PC

Trove IGN

Identical

Time

2021-05-28 22:35:20

Expected

I change my username, I appear as my new username for everyone and I don't have to tell people that I renamed and they have to remove my old username to add me.

Observed

I changed my username and have been constantly telling others to remove my old username and add my new one.

Reproduction Steps

Buy a rename tag of the store Find a username you like Use the rename tag (whilst not in hide, people have said before that being in /hide majorly affects how often the bug happens, not sure if this is true though. I get kicked from the game (which always happens when renaming), I have my new username and for some users I still appear with my old username.

Issue Details

Platform:PC

Context:

I've changed my username a few months ago and since then I've been having issues with other users seeing my old username.
My username now is Identical and it used to be BG_Shirley.
It's always been an issue when renaming that for some users the old username remains but it's never been this consistent.
The main issue with this is that the players that have me appear as ''BG_Shirley'', can't actually add my main. They have to remove my old username from their friendslist in order to friend me. From my perspective however, they're still on my friendslist and there's nothing wrong.

Expected:

I change my username, I appear as my new username for everyone and I don't have to tell people that I renamed and they have to remove my old username to add me.

Reproduce:

Buy a rename tag of the store
Find a username you like
Use the rename tag (whilst not in hide, people have said before that being in /hide majorly affects how often the bug happens, not sure if this is true though.
I get kicked from the game (which always happens when renaming), I have my new username and for some users I still appear with my old username.
Activity
3 years ago MeanMug changed status from Acknowledged to Fixed In-game
3 years ago MeanMug changed status from Reported to Acknowledged

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