Public Test Server (PTS) 101

Some quick notes before you startTop ^

• The public test servers are only open for a limited time when there is actually something to test. The old days of maining PTS are long since gone.
• Things might not make it to the live servers, be overhauled or changed.
• Values of recipes might be placeholders, especially costumes (no real reason to test that).
• All personal progress made on PTS will not carry over to live.
• PTS wipes happen, pulled a Ganda from a chest? Too bad.

So how do you play on PTS?Top ^

When our glorious dev team requires us to test stuff, we gain the following options:

1. Selecting the PTS-US option from your glyph launcher will actually be functional. Selecting it will initially download a huge file. But when the PTS servers open you can actually connect.

https://i.imgur.com/JRXShcg.png

2. Trove Forums PTS discussions are opened. These will have the PTS patch notes, PTS updates and bug reports (see further down this section).

Copy your character from live to PTSTop ^

Don't feel like starting over completely? The Devs got that covered too!

Make sure you have a PTS account!

Perform the following command on the LIVE servers:

/exportaccount

A warning will appear, asking you to confirm the overwrite of your PTS account, click yes.

The bottom right will confirm the copy of your character from Live to PTS.

All you have to do now is login to PTS to check and TEST the new content.

Submitting a bug report on the forumsTop ^

When you encounter a bug, be it game-breaking, be it item duplicating submit a post on the Trove forums. This decreases the chance of the bug actually ending up on the Live servers.

(below is taken from the bug template thread, made by our [user=TrionFasti].)

Reporting a Bug:

1. Search the forums to see if your issue has already been reported. If it has, add your comment to that thread. If it hasn't, make sure you post just one bug per report. A single thread with a generic title that lists a string of bugs is not going to be easy to track down and sort through.
2. Title your thread something related to the specifics of the bug you're reporting. Be specific.

As examples of helpful titles (not based on real bugs):

Bug - Throwing a bomb opens a Chaos Chest
Bug - Using the /dance command teleports me to the Hub

• Time: When did this happen? Give as specific a timeframe as possible. If it's always bugged, that's helpful to, so you can just say that.
• Context: Where did you find this bug? Was it in a specific biome? Which? A specific lair? Which? If the bug is with a costume, which specific costume? The more details you provide, the more quickly we'll be able to replicate the issue.
• Expected: In one sentence what did you expect to happen? Example: I summoned my mount and expected to spawn Slow Sebastion.
• Observed: In one sentence what happened instead? Example: My character threw a bomb.
• Repro Steps: Is this bug something you can easily reproduce? If so, give us a list of steps to reproduce it, so we can jump right into the fixing stage.
• Screenshots: Non-scaled, cropped as tightly as possible to the area of the screen highlighting the problem. You can post to a third party site and embed the image from that link here in the forums. Make sure that the image you post shows everything we need to see.

Bug Report Example:

Time: Friday, October 12th, at 3:30 PM GMT
Context: I pressed H to teleport back to the Hub after defeating the Daughter of the Moon
Expected: I expected to end up back in the Hub
Observed: Instead, I drank a potion.
Repro Steps:
1. Go to Shadow Tower. 
2. Press H to teleport to Hub. 
3. Watch as character drinks a potion.

Please remember, post on the official forums.

Happy Testing!

Guide Change LogTop ^

• 2018-02-17: Guide Created.