Forum Archive

Hey Trovians,

Today we had some connection issues and all versions of Trove had unplanned downtime. We were able to determine the cause and get it fixed after a few hours.

As a thank you for your patience, everyone who logs in from now until the 2nd of April 2019 (4 AM PDT / 11 AM UTC) will be able to claim 2 Lustrous Gem Boxes.

If you are still experiencing issues connecting, please submit a ticket for our Support team.

Again, we would like to apologize for the inconvenience and thank you for your patience!

Originally Posted by SavageSergal

I was able to play fine until 20 minutes ago and now getting the same error messages of AS Login and then connection timed out. This is on xbox by the way.

I have been patient from last night and I thank you for the 2 lustrous boxes, but now I am starting to lose my cool. I need adventurine (on adventurine day) to make enough clubits to pay my weekly rent. I cannot do that now. This needs to be figured out PLEASE. My patron plus bonus day plus +50 adventurine potion plus gem quest equals 152 adventurine per completion IF I CAN PLAY.

Please fix thank you

We saw this as well, but it looked like it cleared up in about 3 minutes. Let us know if you're still having trouble.