Quote Originally Posted by TwistedFate View Post
A buddy of mine is having trouble linking his Xbox to his Trion account. When he logs into his account on pc it don't show him as having his console linked but on the Xbox it says it is...... does anyone know how to go about unlinking it and re linking his account to his Xbox again?
Hey there!

I used to see this in the olden days when I was working Customer Support on Defiance. What generally happens is the console is linked to a secondary account. This is either a completely different email address or a version of his email address with a typo. When that happens it looks like you have a link in game but on the account page it shows no link since the email address is different.

Ask your friend to submit a ticket and provide his character name, platform (Xbox One), Trion account email address, and any alternate email addresses he may have used.