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gedc

gedc wrote:

Trovians,

We are aware of the on-going issues that are happening on PS4 NA and we will have maintenance to address these issues. This maintenance will last for about 1 hour.

Maintenance start: 2:45 AM PT (11:45 AM CEST) for 1 hour on PS4 NA

We will keep you updated in this thread.

Thank you for your patience and understanding.

Update 4 AM PT (1 PM CEST): Maintenance has been completed! However, the Marketplace will need an additional 15 minutes before it can be used.

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gedc wrote:

Hey,

I understand your frustration due to the stability issues we've been encountering. We are trying to update you all as much as possible, even if we do not have new information.

We are trying to update you on all platforms so that everyone is informed.

We apologise for this inconvenience and we really really appreciate your patience during this time.

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gedc wrote:

Hello!

I'm glad that this issue was resolved for you, I have edited the thread title to avoid any confusion for readers!

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gedc wrote:

Hey!

Glad this worked out for you! We edited the thread title to reflect the solution

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gedc wrote:

Yo Ugly,

Seems like you know better than our IT team on what should be done on the servers. Attacks on the team will no longer be tolerated and I hope you understand this.

Not to mention that this thread has nothing to do with Trove PS4. Please either take it to the Off Topic section of the forum (http://forums.trovegame.com/forumdis...p?20-Off-Topic) or Reddit.

I will be moving this to Off Topic and closing the thread. Though, any other off topic threads will be deleted and further actions will be taken.

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gedc wrote:

We'd like to also reassure you that compensation will be given out. Please be aware that this cannot be given out immedietely as it needs to be set up. Don't worry, it will be available to all of...

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gedc wrote:

The main reason why it is taking this long is that people have to perfom a lot of manual setup for the servers. This manual work could only start later than expected, which is why it is still...

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gedc wrote:

Trust me, the goal is to end this as soon as possible!

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gedc wrote:

We're bottling our tears and selling them instead!

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gedc wrote:

We are still working on getting the servers up but we still do not have an ETA yet. Though if you'd like, PTS on PC is open and you can try out the next update 'From the Deep' :)

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gedc wrote:

We are from all over the world, so some of us speak different types of English ;) Though the apology truly is genuine! We feel the pain as much as you do! ...

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gedc wrote:

Hey Trovians, Although we still do not have an ETA yet on when Trove will be live again, we're hopeful to finish our server move by today. We appreciate your patience during this time and...

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gedc wrote:

Hey all! This is still on going and we really appreciate your patience. We will be updating you here and on the socials as soon as we get all the information. Thank you for your...

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gedc wrote:

Hey folks,

Unfortunately we have to extend our maintenance, we will keep you updated here when the servers are back online. Thanks again for your patience, and apologises for the inconvenience.

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gedc wrote:

Hello there,

Regarding your issue, please contact our Customer Support

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