Tracking developer posts from twitter, reddit and forums.
The process that typically happens is: After a patch we gather, then triage all the issues, weighing the severity vs how long it takes to fix vs risk vs other factors. We use that to make a call for what bugs we want target in the client hotfix.
That said, this will likely be in the next client hotfix (cant 100% promise though). We want it to be!
Essentially: Any contest that is currently running and then still running after the update will continue, however others will change without granting the previous rewards. For those of you who also play on PC, it will behave the same way (PC wasn't as pronounced as we did the change on Monday, which sadly wasn't an option on for consoles)
Consoles will be (more or less, barring a few minor things/non applicable things) completely back in sync with PC after tomorrows update. Meaning - yes - this patch will include both BR Season 2 and Going Green, etc. We will get the notes updates shortly!
Im sorry youre having those issues. I am confused though - what do you mean by "sent an email"? Our support his handled through tickets that are submitted through our Web Portal here.
Can you both confirm you created a ticket here, and then PM send me the ticket number?
It should be noted to that there was a holiday in Germany yesterday, so that may have delayed the response.
As discussed above, Luxion on XBox One will have last weeks and this weeks items due to the schedule issues this past week. This will last until the Spring Cleaning event ends next week.
We rolled out this change without downtime. That means that as new worlds start up they will have this change, but worlds that existed before approximately 3:30 PM Pacific Time will not. Due to how Trove works, it may take a few hours for all players to leave a world, at which point it will reset it self.
TL;DR: You should see this change gradually appear over the next few hours. If you dont, try changing worlds until you do.
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