Dev Tracker
Tracking developer posts from twitter, reddit and forums.
Thanks for your patience, folks! The certificate issue is resolved and our site is back online.
— Trove (@TroveGame) January 20, 2019
Players are playing on Xbox One normally. There appears to be a handful of players who are unable to connect. If you're having that issue, email support@trovegame.com to explain the issue and include your gamertag name.
— Trove (@TroveGame) January 19, 2019
Hey, all. Sorry this post is coming late, but we are aware of the issues preventing players from accessing our various web sites due to certificate issues. The team is working to get this resolved. Thanks for your patience.
— Trove (@TroveGame) January 19, 2019
We're bringing the PC version of Trove offline for an update in about 30 minutes, at 1:30 AM PST (9:30AM UTC). Get details and updates here: https://t.co/Qw1jxKGCvt pic.twitter.com/APx22DdAT7
— Trove (@TroveGame) January 19, 2019
Morgana wrote:
Hey all, We're bringing the PC version of Trove offline for an update in about 30 minutes, at 1:30 AM PST (9:30AM UTC). it should last approximately 1 hour. Find the patch notes here. If we...
We're hosting the incredible Aynatanya starting right now! Please drop in and say hello. Her streams feature both English and Spanish languages: https://t.co/ADE9l5J92Y
— Trove (@TroveGame) January 18, 2019
We're hoping to be able to give a date soon. We don't want to set it in stone just to have it shift, so we're making sure we're extremely confident in the right schedule before announcing it.
— Trove (@TroveGame) January 18, 2019
Fasti wrote:
Hey there. If you see that the purchase went through your bank but don't have the items, submit a ticket and we'll check this out.Originally Posted by LineKunG
Time : approximate 8.00 pm. my credit are gone. But I didn't get the dragon coin
Wait times are longer than we'd like, but the support team will follow up with you as soon as they can.
Fasti wrote:
The question threads were very helpful for us as well. At the moment, we're still getting things finalized following the transition from Trion Worlds to gamigo US, so things will need to be finalized in the future. Once we've locked things down we'll determine the best way forward for livestreams. For at least the next few weeks we won't be able to do anything related to livestreams, but we'll try to get back online ASAP.
Fasti wrote:
Hey all,
We're bringing all versions of Trove offline for a restart at 2:30 PM PST (10:30 PM UTC). This should help with auth/login issues some players have been experiencing.
There is no patch with these restarts. Downtime may last up to 1 hour.
Thanks very much!
Hey there. The Creator program has been put on hold while we're transitioning from Trion Worlds to gamigo US. It may return down the road, but no announcements on that yet.
— Trove (@TroveGame) January 17, 2019
Fantastic! Thanks for the update!
— Trove (@TroveGame) January 17, 2019
Absolutely. If you haven't already submitted a ticket, do so at this link, then post your ticket number in a response to this tweet, please: https://t.co/ww60ZMtGeK
— Trove (@TroveGame) January 17, 2019
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