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Fasti wrote:

Update 1 - 8AM PDT (3PM UTC) - Our network team is still working to resolve these recent connectivity issues. Please be patient with us during our investigation. Expect another update in 2 hours, if the issue is ongoing.

Hey folks,

We're currently working to resolve the connection issues you're running into. Please bear with us as we investigate. We'll post an update here in 1 hour, if the issue isn't resolved at that time.

Thanks!

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Fasti wrote:

Absolutely! Sooner is better, for sure. Let us get the video links plus a Skype name.

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Fasti wrote:

Quote Originally Posted by SavageSergal View Post
I was able to play fine until 20 minutes ago and now getting the same error messages of AS Login and then connection timed out. This is on xbox by the way.

I have been patient from last night and I thank you for the 2 lustrous boxes, but now I am starting to lose my cool. I need adventurine (on adventurine day) to make enough clubits to pay my weekly rent. I cannot do that now. This needs to be figured out PLEASE. My patron plus bonus day plus +50 adventurine potion plus gem quest equals 152 adventurine per completion IF I CAN PLAY.

Please fix thank you
We saw this as well, but it looked like it cleared up in about 3 minutes. Let us know if you're still having trouble.

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Diniry wrote:

Hey,

We have an update for the connection issues from today. Please follow this link to find more details.

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Diniry wrote:

Hey Trovians,

Today we had some connection issues and all versions of Trove had unplanned downtime. We were able to determine the cause and get it fixed after a few hours.

As a thank you for your patience, everyone who logs in from now until the 2nd of April 2019 (4 AM PDT / 11 AM UTC) will be able to claim 2 Lustrous Gem Boxes.

If you are still experiencing issues connecting, please submit a ticket for our Support team.

Again, we would like to apologize for the inconvenience and thank you for your patience!

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Fasti wrote:

We very much like having these items that are explicitly to support creators who keep the community engaged, informed, and entertained. The Streamer Dream codes will almost certainly return in the future, so the items they unlock won't be coming to Luxion for the foreseeable future.

There are going to be items that won't be available on demand for extended periods of time and we're okay with that.

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