the thing with shoutbox that make it good was that it was the easiest place to chat online when not ingame because trove's own website doesnt have an official shoutbox. while i quit trove for a while i played starmade and their shoutbox gets used loads (it has colour writing and pictures) even though their community is tiny.
From what i remember about the old shoutbox i dont think it will have much space for titles or the words "gold" over the profile picture. i suppose maybe the name itself could be changed into gold letters? (or any other colour if a yellow/gold is too hard to see)