I lost everything

Author: Ouxii , Created: 8-Jan-2020 11:55 PM View on Web Archive

I quit trove for a few months (mayb 6-7 months), and i came back to being a level 1 with all my toons reset in power ranks, no gear, and not even...

I lost everything Bodhi / Trove Forums
Hello Trovian. Please write us a ticket so we can check your report: http://bit.ly/TroveSupport

Thanks.

I lost everything Bodhi / Trove Forums

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Quote Originally Posted by Mioki View Post
It seems as if the game has just been abandoned by any kind of customer service.
Howdy Trovian!
There is a delay in our response time but Trove CS Team will be back at you as soon as possible. Between shop purchase and account progress issues, our CS Team is quite busy but nonetheless doing their best to solve every single case. We appreciate your comprehension.

I lost everything Bodhi / Trove Forums

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Quote Originally Posted by WDMurphy View Post
I HAVE Lost ALL my collections and mounts, all my cat allies. my undead horse and my DRAGON MOUNT!!! that took me FOREVER to get. NOT only that BUT all my classes are reset to level 1,
The only thing I still retain is the class's I unlocked all started over at level 1.
I put a ticket in on Jan 11, still nothing.
Hello Trovian,

As mentioned before, there is a delay in our response time, but Trove CS Team will get back to your ticket as soon as possible. Thank you for your understanding.