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Returning player, has all his progress deleted.

Author: Crookodiile , Created: 2-Jan-2020 01:55 AM View on Web Archive

Soooo, ladies and gentleman As all of the people in this thred i have a problem. Last week i was enjoying the idea of coming back to trove,...

Returning player, has all his progress deleted. Bodhi / Trove Forums

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Hello Crookodiile,

This is indeed a case that must be followed by our CS and Dev Team. At the moment we are experiencing some delay in our ticket system, but please rest assured that your case/ticket will be checked and your case investigated. Since you have already submitted a ticket, we kindly ask you some time for our teams to have a look at this case.

Thank you for your comprehension,
Bodhi

Read Thread 5 years ago (January 6, 2020, 12:24 pm)
Returning player, has all his progress deleted. Bodhi / Trove Forums

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Quote Originally Posted by Tenor108 View Post
How long are people having to wait? I have seen some with a ticket in for 2 months with no reply. I have had one in for two weeks with no response at all.
I understand your frustration over this case, Trovian, for which I am sorry about. I can assure that Trove Team is working on it and sending all the missing items despite the current delay. Thank you for your comprehension.

Read Thread 5 years ago (January 28, 2020, 8:11 am)