Dev Tracker
Showing posts in the #devtracker channel on the Trovesaurus Discord channel.

March 28, 2019
gedc
Thank you all for your welcome messages I appreciated reading it :) I am speaking with the team to create a French corner or thread that we can communicate only in French ;) I'll let you know as...

March 28, 2019
gedc
Hey folks! We are aware of the issue and are currently working on it. You may find updates on this existing thread: http://forums.trovegame.com/showthread.php?138011

March 28, 2019
gedc
Hello Animo, We noticed the issue and the IT team is working on it.

March 28, 2019
gedc
Hello everyone! The team is working on it and will fix it as soon as possible.

March 28, 2019
gedc
Hey Trovians, the servers are back online! Don't forget to check the patch notes above.

March 28, 2019
gedc
Hey Folks! :) We didn't do the Valentine's Day event this year, but the items from past years may return in other ways down the road.

March 28, 2019
gedc
Hey Trovians, Thank you @kanamit for your reply :) Here's the patch note for more info on this recent change: http://forums.trovegame.com/showthread.php?138069-Trove-Club-Autopay-February-12-2019

March 28, 2019
gedc
Thanks everyone for reporting the issue, we are investigating it!

March 28, 2019
gedc
Hello! I would advise you to send a ticket to our customer support : https://support.trionworlds.com/hc/en-us/categories/200198383-Trove

March 28, 2019
gedc
Hello, could you please give me your ticket number? Thanks!

March 28, 2019
gedc
Hello there, The dev team will investigate the issue you're reporting, but I would advise you to send a ticket to our Customer Support for help with the Gem:...

March 28, 2019
gedc
Hello, I checked with our CS team. They merged your two tickets and are going to answer as soon as possible. Please, do not create another ticket otherwise you'll be at the end of the queue again.

March 28, 2019
gedc
Hello, first of all, there is one customer support team. Tickets are being closed to merge them when one person opens several tickets about the same topic. As you can read on our website, we are...

March 28, 2019
gedc
Hello, regarding your issue, I'll tell you to send a ticket to our Customer Support: https://support.trionworlds.com/hc/en-us. Sorry for the inconvenience.

March 28, 2019
gedc
Hey folks! Please send a ticket to our Customer Support to report that issue: https://support.trionworlds.com/hc/en-us. Thanks.