Extended Downtime Server Move - Aug. 27, 2019
Downtime for August 27, 2019, 9:00 am UTC which is 6 months ago
Extended Downtime Server Move - Aug 27, 2019
We have an upcoming extended (12 hour) downtime coming this Tuesday for all platforms, and want you to be able to plan ahead during our server move. Here are details on the downtime:
Aug. 27 at 2 AM PDT / 11 PM CEST for about 12 hours.
Wait, it's going to take about 12 hours? Yes, we apologize for the inconvenience and know there has been much downtime already from the past week, but this is our estimated downtime for this process. Last week downtime was due to changes on our online platform, whereas this upcoming downtime will be physically moving our servers to a new location.
We'll let you know if the servers are online sooner or later than our expectations through the Trove forums and Twitter. Due to this much longer downtime, we have prepared a care package for Trovians and thank you all for your patience during this process.
Super Care Package:
- 1 Day Patron Pass
- 20 Lesser Dragon Caches
- 3 empowered gem boxes
- 1 streamer dream 1 box
- 1 streamer dream 2 box
- 1 streamer dream 3 box
- 1 dev dream box
EDIT: Moved the time to start one hour earlier.
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Yeahhh Gamingo need to f***ing sort themselves out, they have a bad reputation as is let alone having people sat for 3 hours in a waiting queue because apparently 3 hours isn't enough to test the servers??? seriously they are such an awful company, please give the game back to Trion Worlds so people will continue to play... at this rate there will be no one left playing the game by the end of the year.
People would be more understanding if the Devs would be less vague. The lack of information, the not knowing, is causing people to be upset. The Robo responses are frustrating. Apparently something went very wrong and they do not want to say what it is. In all my years of gaming, I have not seen anything like this. I find the handling of this situation unprofessional. Someone needs to step up and address the situation.
guys, I'm sure they're working hard on the problem .... 2 days of maintenance are a big loss for them .... every hour they spend offline they lose so much money ... I don't think they're having fun right now, among the posts of people in forums and those who leave the game and the big loss of money they are definitely having a bad time ... those people who are working for the servers, you have my respect, you don't give up go ahead
La verdad es increíble que una empresa como es GLYPH y un juego tan grande como es TROVE se pongan un plazo de 12 horas para hacer un cambio de servidores y este no suceda, ya van más de 48 horas y no han mencionado otra hora pronostico para el arranque de los servidores, yo entiendo que hay inconvenientes que son de fuerza mayor, pero tampoco jueguen con la paciencia de los jugadores que al fin de cuentas somos los clientes de su negocio.
Guys Its not a Small Job When comes to a game like trove the server to move is not an easy job the got to take there time and not rush if the rush it could be very bad for well anything to do with the game & The can cost from up to $10k-$100k so you go be very care full not to damage anything . You look at a lot work to take down it not like the can just unplug and then move there many steps to just turn it off an then pack up and then move and reset up and turn on an even with turn it on running test lots of test to make sure it all working. Too me, 12h was a min time I move a tower server from a data center to the other one and that was small to what I think they have for trove. Moving my very small one that took me about 16hs from doing all to get it working. so it could take a couple of days and that what lI think we look at as This will be the first time the Problem move it an they want get right so end day when all done it be worth it more than anything u get for downtime the game will be better than was.