Dev Tracker

Tracking developer posts from twitter, reddit and forums.

Fasti

Fasti wrote:

Hey everybody,

We're bringing Trove for the PC offline on Tuesday, February 12 at 8 AM PT (10 AM CT) for a patch. Get the patch notes here.

Downtime will last approximately 2 hours.

Thanks

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Fasti wrote:

Give it a try since the update and let us know if the issues persist. Keep in mind that we mentioned in the OP that this fix was specific to a recent issue that arose for our EU data center....

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Fasti wrote:

I'm following up on this now to see if we have an open bug already. If anyone else runs into this issue, be sure to let us know.

For anyone willing, posting your PSN name would also help us investigate. Thanks!

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Fasti wrote:

We've posted another update to the original post for additional maintenance that gives us a lot of hope. Please check that out. Thanks, everyone!

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Fasti wrote:

This issue is related to this thread here. The work to resolve it is ongoing, so keep an eye on that post for regular updates.

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Fasti wrote:

Hey there,

Unfortunately, due to an oversight on our part, we weren't saving past broadcasts when we switched channels. It's fixed now, but there's no videos for any of the streams we missed.

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Fasti wrote:

Are you playing on PC or console? If on console, which one? In NA or EU?

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Fasti wrote:

Hey there,

This was something that wasn't intended to go to live servers for console. However, it should be working normally again now. If you're still having trouble, please let us know.

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Fasti wrote:

Quote Originally Posted by epicness2000h View Post
The character menu keeps opening when messing around in tables such as the forge,gem forge and enchantment bench though i feel it isn't only limited to these items and circumstances this is a major issue and due to the frequency it occurs at can make players make major mistakes. This bug can force you to take of armour when you are mid loot collecting and if you don't realize u may end up losing it.
The dev team is aware and investigating this issue. Thanks for calling it out.

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Fasti wrote:

Update 1 - 9AM PST (5PM UTC) - We're still investigating the current connectivity issues, but haven't located the root cause yet. This is our top priority and everyone is working to get you up and running again as quickly as possible.

Hey, folks.

The team is aware of the current issues causing slow world loading and other connection issues. We're investigating now, so please bear with us.

No ETA yet for the solution, but we'll post regular updates in this thread during our investigation. If you're having trouble, please post a reply to this thread with your region and platform. For example: NA-PC of PS4-EU.

We apologize for the frustration caused by these issues and will do everything we can to get them resolved for you.

Thanks

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Fasti wrote:

Hey all,

We're doing a quick restart of Trove for Xbox One and PS4 to resolve an issue preventing new worlds from coming online.

Downtime may take up to an hour but will likely be much less.

Thanks for your patience.

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Fasti wrote:

Hey all,

We're bringing Trove for the PC, Xbox One, and PS4 EU offline at 2:00 AM PST (10 AM UTC) on Wednesday, February 6, 2019 for maintenance on our EU data center. The goal of this maintenance is to reduce the connection issues players have been experiencing for the last several weeks.

This downtime may last approximately 4 hours, but we'll bring all versions back online as soon as maintenance is done.

Thanks

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Fasti wrote:

Quote Originally Posted by Thimilee View Post
I have a question about the content you added recently, why you dont translate it anymore ? Im french, the last mounts you added in chaos chest, the last events, ... Everything was in english.

If you need help to translate the next contents in game, we will be glad to help. Before, many players left the game because of the english beta.
Can you call out the specific items that aren't translated? I can get that info to the team to get fixed.

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Fasti wrote:


Starting on February 5, 2019 you can earn rewards by helping Diggsly track down his missing shadow during the two-week Subterranean Scramble event!

You’ll also earn daily login rewards for each day of the event, but the best loot is picked up by taking part in the search and completing new adventures to earn Diggsly Coins. Find Mortsdot, the son of Todstrom, hanging out in the Hub. He’ll sell you goodies in exchange for your collected Diggsly Coins.

Also, during Subterranean Scramble, you’ll find Promising Bronze and Silver Eggs in the Geode caves. Use a Lodestar on these special eggs for a guaranteed chance at the next rarity level.

Greater Geode Caches will also grant Lodestars instead of Crystals while this event is live. If you prefer Crystals to Lodestars, you’ll be able to pick up 1250 for each Lodestar broken down in the Loot Collector.

Our friends at Trovesaurus have a guide to the event you can find here.

Also, jump into their Discord channel to discuss this event, the game in general, find groups to explore with, and much more!

Thanks for playing!

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Fasti wrote:

In every case of an in-game ban, players should follow this process for an appeal.

We won't violate the privacy of anyone by discussing details of specific bans or suspensions publicly, so I am closing up this thread.

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Giveaways

Rolling Salvo
Giveaway Ends 3 days from now

Art Contest

Geode Surface
Art Contest Ends 1 week from now

Subterranean Scramble
Event Ended 9 hours ago

Lore Week
Ended 1 day ago

Toasty Coaster
Giveaway Ended 5 days ago

Trotting Otter
Giveaway Ended 2 weeks ago

Mobile Support Weekend
Ended 2 weeks ago