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Fasti

Fasti wrote:

Quote Originally Posted by Blaze9245 View Post
Just wondering since I start December 24 (When I get my PS4 Pro), and I really wanna be able to claim neon ninja (considered advanced class). Please tell me that update will be added after Dec 24.

Peace out trovians
~Blaze9245
The first class you pick at launch will be from the list of starter classes. Once you've finished up the first few minutes on your first class you'll be able to pick up any available class from the Trove Store, including the Neon Ninja.

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Fasti wrote:

Merging the threads discussing the same issue together. To clarify for everyone, we're definitely planning to add more countries in the future but for the start of Beta there are some that don't have...

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Fasti wrote:

Hey kingdes,

As Beta has just begun there are still countries that don't have the test available just yet. We're definitely adding more countries as we go.

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Fasti wrote:

Hey there. We're working to get these sent out ASAP. You'll absolutely receive anything you purchased. We're keeping an eye on this issue in or Known Bugs for Xbox One. I'll post more info later today.

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Fasti wrote:

At the start of Beta testing there are some countries that don't have access to Trove just yet. We will definitely add more countries in the future. I'm afraid I can't give a date on when it'll be...

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Fasti wrote:

Hey there, As we are just starting Beta testing there are some countries that don't have the game available (including the Netherlands). We're absolutely planning to add more countries in the...

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Fasti wrote:

Quote Originally Posted by BaddTony View Post
I'm having the same issue after purchasing the Essentials pack, I received all of the items, but patron status is not in effect. I've put in a ticket, just wanted to mention OP isnt the only one.
Try restarting the game. We took care of some missing Patron accounts on our end so the restart should help.

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Fasti wrote:

Quote Originally Posted by Meowmeowmeowsters View Post
I bought the Starter Pack from the store I paid through my MS account it downloaded something brought me back to the game its not given me anything in the starter pack and its still lets me buy it from the store again (im not going to), so my account for my xbox will not let me post on the forums as it now tells me i need to be mastery 2 and I'm past that already also the support ticket area just tells me my name is NULL NULL, I'm past being amused.
Sorry to hear you're running into trouble with this purchase. You won't need to by it again. We're investigating this issue now. When did you make the purchase? Was it just a few minutes ago or several hours?

Try restarting your console and login again to see if the purchase shows up.

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Fasti wrote:

Hey there!

We setup this handy dandy FAQ to answer a bunch of questions (including that one).

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Fasti wrote:

Quote Originally Posted by OGnoob View Post
I bought 2 packs around 30 mins ago and they aren't here. Pls help i dont want to be out 50 dollars
Hey there! You won't be. We're working on getting this sorted out. We'll post an update here once we're closing in on the fix.

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Fasti wrote:

Quote Originally Posted by Hypermega View Post
Will it still save my trophy progress though? For example, if I finish the tutorial now will I instantly get the trophy the first time I run the game when the trophies are up?
You should receive trophies on launch day for everything you would have unlocked during Beta. If that doesn't happen when we go live just let us know and we'll track it down. We have asked that question and you should be good.

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Fasti wrote:

Quote Originally Posted by MartoXennox View Post
So I went to get the styles then it closes the window then nothing opens till I reload which I find annoying. Also graphics on characters spam out but hey it's in beta.

Hope everyone is still having fun even with the beta :3
Can you provide a bit more detailed info? I want to make sure we know how to reproduce what you're seeing specifically.

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Fasti wrote:

Hi!

In Trove fire is immune to water. Fire does burn itself out pretty quickly. I'm not sure we can go down the "literally unplayable" road just yet, so give me more info.

What is keeping you from playing, specifically? Is it fear of future fire? If you go to the Hub and /sit on the ice rink does that help?

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Fasti wrote:

Quote Originally Posted by Crush3r99 View Post
The game is pretty nice and in the futher maybe better than the PC but the screen adjustment nid to be fixed cause i don't see the message down on the screen but the screen was adjusted so i nid to make them smaller to see all.
It would be really good if whe can get our progress from the PC version but the game is nice continue like this
We already have a lot of changes to features planned for updates coming soon. I think you'll enjoy that. Keep the feedback coming. If you spot any bugs be sure to post to our Bug Report forums.

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Fasti wrote:

Quote Originally Posted by Hypermega View Post
So I have been playing for about 15 minutes and there is no trophy page for that game on my trophy list, but sites like PSNProfiles list this game trophies. Is this supposed to happen?
Trophies aren't active during Beta testing, but we'll have them ready to go at launch.

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