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Trove PC, PS4, and Xbox One Downtime - 9AM PST (5PM GMT) - April 25, 2017

Posted 1 month ago (April 19, 2017, 5:24 pm) on Trove Forums

Hey everyone!

We're bringing the PC/Mac, PS4, and Xbox One servers offline on Tuesday, April 25, 2017 to apply Windows updates to the server hardware.

This downtime will begin at 7AM PDT (2PM GMT) and is just to the backend systems (no patch for you to download).

Windows updates on the hardware can take some time so we're scheduling an estimated downtime of 3 hours. However, there's a pretty good chance we'll be back online early.

I'll post an update to this thread if we do come back early or need any additional time.

Thanks!

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Server Restarts -- 4/18/17 -- PS4 EU, PC & Xbox [RESOLVED]

Posted 1 month ago (April 19, 2017, 12:39 am) on Trove Forums

12:07 AM UTC Update: The routing issue has been fixed and players should be able to log into the game once more. Thanks for your patience!

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Server Restarts -- 4/18/17 -- PS4 EU, PC & Xbox [RESOLVED]

Posted 1 month ago (April 19, 2017, 12:39 am) on Trove Forums

11:27 PM UTC Update: After reviewing our network connections to the servers, we found an issue in the way players were being routed to our servers, resulting in players being unable to connect to the game. We're working with our network partners to resolve this routing issue as soon as possible, but we still do not have an estimated time for when this issue will be fixed.

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Trove Xbox One Server Restart -- 4/17/17 at 12:30 PM PDT

Posted 1 month ago (April 17, 2017, 4:39 pm) on Trove Forums

Hello Trovians!

We will be performing a restart of the Xbox One servers at 12:30 PM PDT today. This restart will be to help combat crashing issues and connection issues being reported by the community. We expect this downtime to take approximately 30 minutes.

Thanks for your patience, and we'll see you back in the game soon!

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ultra weeping profit spawning players outside ...

Posted 1 month ago (April 17, 2017, 7:07 am) on Trove Forums

Hey all! The team has found the map which was tripping this glitch and we'll be removing that particular map from the Shadow Tower rotation until it can be fixed. The map should be pulled by end of the day today, so it won't trip you up any longer.

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Stupid map glitch

Posted 1 month ago (April 17, 2017, 7:07 am) on Trove Forums

Hey all! The team has found the map which was tripping this glitch and we'll be removing that particular map from the Shadow Tower rotation until it can be fixed. The map should be pulled by end of the day today, so it won't trip you up any longer.

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Shadow tower weeping prophet map glitched

Posted 1 month ago (April 17, 2017, 7:07 am) on Trove Forums

Hey all! The team has found the map which was tripping this glitch and we'll be removing that particular map from the Shadow Tower rotation until it can be fixed. The map should be pulled by end of the day today, so it won't trip you up any longer.

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4/13 -- Errors when logging into European Servers [RESOLVED]

Posted 1 month ago (April 13, 2017, 7:08 am) on Trove Forums

8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!

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4/13 -- Errors when logging into European Servers [RESOLVED]

Posted 1 month ago (April 13, 2017, 7:01 am) on Trove Forums

Trovians, we noticed some players on a few platforms are still having trouble logging into the servers, so we're giving the European servers a restart for all platforms. This restart will begin at 8:02 AM UTC and will take approximately 10 minutes to complete.

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4/13 -- Errors when logging into European Servers [RESOLVED]

Posted 1 month ago (April 13, 2017, 6:47 am) on Trove Forums

1:44 PDT Update: Thank you for your patience everyone! We've got the network issues resolved and all servers are available once more.

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Hey morning all! We're noticing a network issue that's preventing many players from logging into the EU servers at this time. The team is on it and we're working to get it fixed as soon as possible. Details here: http://forums.trovegame.com/showthre...ropean-Servers

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4/13 -- Errors when logging into European Servers [RESOLVED]

Posted 1 month ago (April 12, 2017, 5:39 am) on Trove Forums

8:10 AM UTC Update: The restart has been completed and players are now able to log in. Thanks again for your patience!

1:44 PDT Update: Thank you for your patience everyone! We've got the network issues resolved and all servers are available once more.

Good morning Trovians!

We're aware of an issue that is blocking players from logging into our European Servers, and we are working to get it fixed. We'll keep this thread updated as we get new information. Thanks for your patience!

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ONLINE - PS4 Patch - February 7, 2017 - 9 AM PST (5 PM GMT)

Posted 4 months ago (February 7, 2017, 2:37 am) on Trove Forums


Update - We're online! Thanks everyone.

Greetings Trovians!

We're going to bring the PS4 version of Trove offline on Tuesday. This update will fix two bugs, which include emblems losing their effects when switching between adventure worlds and the hub, and a bug that caused the PSN Plus membership experience bonus to cancel the daily and weekly experience bonuses.

The downtime will start at 9 AM PST (5 PM GMT) and may take up to 1.5 hours to complete.

If we come back online early or need a bit more time we'll update this post!

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Network Maintenance and Patch: November 21 at 11 PM PST [COMPLETE]

Posted 6 months ago (November 22, 2016, 6:57 am) on Trove Forums

12:56 AM PST Update: We are back online with the Turkeytopia patch! Enjoy your adventures!

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11/10 -- Ongoing network connectivity issues

Posted 6 months ago (November 11, 2016, 6:53 am) on Trove Forums

2:55 PM Update: We are aware that the problem has occurred once again and we are investigating once more. Thanks for your patience!

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